FAQS

  1. How can I book? There are many different ways to book you can call us on 07448 439676, email us, Instagram DM's, Whatsapp and Facebook.
  2. Where are you based? We offer a mobile service meaning we come to you, saving you time and money.
  3. What areas do you cover? We cover the whole of the west midlands and other areas but by contacting us we can confirm if your area is covered.
  4. Who are you trained and accredited by? All of our clinicians are fully trained and accredited by UK Microsuction who are a leading provider in ear wax removal training. Also our clinicians come from audiology backgrounds meaning you don't need to worry about anything.
  5. Do I Need To Do Anything Before The Appointment? once you have booked, you don't need to do anything however using some wax softeners like olive oil will make the removal a bit easier.
  6. What is earwax removal? Earwax removal is the process of safely and effectively removing excess or impacted earwax from the ear canal to improve hearing and alleviate discomfort.
  7. How do you remove earwax? We utilize a specialized technique called microsuction for earwax removal. It involves using a gentle suction device to extract the wax from the ear canal under direct visualization. This method is considered safe, precise, and minimally invasive.
  8. Is earwax removal painful? Our microsuction technique is generally well-tolerated and minimizes discomfort. Most people experience minimal to no pain during the procedure. Our skilled professionals prioritize your comfort and take steps to ensure a pain-free experience.
  9. How long does an earwax removal appointment take? The duration of an earwax removal appointment can vary depending on the amount and condition of the wax. Generally, the procedure itself takes approximately 15 to 30 minutes. However, please allow some additional time for pre and post-procedure assessments and discussions.
  10. How often should I have my ears checked for wax buildup? The frequency of earwax buildup varies among individuals. Some people naturally produce more wax, while others may experience blockages less frequently. It is generally recommended to have your ears checked for wax buildup every 6 to 12 months or as needed based on your symptoms or discomfort.
  11. Can I remove earwax at home? While there are over-the-counter earwax removal kits available, we recommend seeking professional assistance for safe and effective removal. Home removal methods such as cotton swabs or ear candles can be dangerous and may push the wax deeper, potentially causing damage to the ear canal or eardrum.
  12. Are there any risks involved in earwax removal? Our microsuction technique is safe and carries minimal risks when performed by trained professionals. However, rare complications can include minor discomfort, temporary dizziness, or very rarely, a perforated eardrum. Our experienced team takes precautions to minimize these risks and prioritize your safety.
  13. How can I prevent earwax build-up in the future? While earwax is a natural substance, some preventive measures can help reduce excessive wax build-up. Avoid inserting objects into your ears, as this can push wax deeper or cause injury. Additionally, regular ear hygiene practices, such as gently wiping the outer ear with a cloth, can help maintain cleanliness.

    If you have any specific questions or concerns not addressed here, please don't hesitate to reach out to our team. We are always here to provide you with the information and support you need regarding earwax removal and your ear health.